{"id":9579,"date":"2022-09-07T13:52:26","date_gmt":"2022-09-07T13:52:26","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart2\/accessories-elementor\/?page_id=23"},"modified":"2025-12-09T16:50:57","modified_gmt":"2025-12-09T08:50:57","slug":"faqs","status":"publish","type":"page","link":"https:\/\/quanliandigital.com\/?page_id=9579","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9579\" class=\"elementor elementor-9579\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1b40ec4 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"1b40ec4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e26785c wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e26785c\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Questions &amp; Answers<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Write us an e-mail via the form, or just send us an e-mail directly at.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d174d85 elementor-widget elementor-widget-wd_popup\" data-id=\"d174d85\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-link btn-shape- btn-size-extra-large wd-open-popup btn-color-primary btn-icon-pos-right\"  href=\"#contact-form-popup\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tCONTACT US\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"contact-form-popup\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-1570-css\" href=\"https:\/\/quanliandigital.com\/wp-content\/uploads\/elementor\/css\/post-1570.css?ver=1772034517\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1570\" class=\"elementor elementor-1570\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-cecb742 e-flex e-con-boxed e-con e-parent\" data-id=\"cecb742\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e54f281 e-con-full e-flex e-con e-child\" data-id=\"e54f281\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-149e667 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"149e667\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">SEND US A MESSAGE<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bad6d09 wd-cf7 elementor-widget elementor-widget-wd_contact_form_7\" data-id=\"bad6d09\" data-element_type=\"widget\" data-widget_type=\"wd_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9575-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"9575\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F9579#wpcf7-f9575-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9575\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9575-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wd-grid-g\">\n\t<div class=\"wd-grid-f-stretch\" style=\"--wd-gap-lg: 30px;--wd-gap-sm: 20px\">\n\t\t<p class=\"wd-col\"><label>Your Name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t\t<p class=\"wd-col\"><label>Your Email<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"wd-grid-f-stretch\" style=\"--wd-gap-lg: 30px;--wd-gap-sm: 20px\">\n\t\t<p class=\"wd-col\"><label>Phone Number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-767\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-767\" \/><\/span>\n\t\t<\/p>\n\t\t<p class=\"wd-col\"><label>Company<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"text-1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-1\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p><label>Your Message<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-color-black\" type=\"submit\" value=\"ASK A QUESTION\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ddd58ae color-scheme-light e-con-full e-flex e-con e-child\" data-id=\"ddd58ae\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b3f247 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"5b3f247\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-white wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">CONTACT INFORMATION<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd5b90f elementor-widget elementor-widget-wd_infobox\" data-id=\"fd5b90f\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme- wd-items-top\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:30px; height:30px;\"><img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/quanliandigital.com\/wp-content\/uploads\/2022\/09\/placeholder.svg\" title=\"placeholder\" loading=\"lazy\" width=\"30\" height=\"30\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>Physical address: Unit 1401K09, East Tower, Tian'an Innovation Technology Plaza (Phase II), No. 2, Tairen Road, Shatou Subdistrict, Futian District, Shenzhen<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22e0ab5 elementor-widget elementor-widget-wd_infobox\" data-id=\"22e0ab5\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme- wd-items-top\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:30px; height:30px;\"><img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/quanliandigital.com\/wp-content\/uploads\/2022\/09\/paper-plane.svg\" title=\"paper-plane\" loading=\"lazy\" width=\"30\" height=\"30\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>quanliankj@cmurl.cn<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7e0574 color-scheme-light text-left elementor-widget elementor-widget-text-editor\" data-id=\"f7e0574\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Do you have questions about how we can help your company? Send us an email and we\u2019ll get in touch shortly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2971e0 elementor-widget elementor-widget-wd_social_buttons\" data-id=\"d2971e0\" data-element_type=\"widget\" data-widget_type=\"wd_social_buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\" wd-social-icons wd-style-colored wd-size-small social-share wd-shape-circle color-scheme-dark text-left\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a387e31 e-flex e-con-boxed e-con e-parent\" data-id=\"a387e31\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ff77b6 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"4ff77b6\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-underlined wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Orders and Returns<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8dff97 e-con-full e-flex e-con e-child\" data-id=\"a8dff97\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-919248e e-con-full e-flex e-con e-child\" data-id=\"919248e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0504aa7 elementor-widget elementor-widget-wd_text_block\" data-id=\"0504aa7\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2><b>Shopping Information<\/b><\/h2><p class=\"p3\"><b>Delivery charges for orders from the Online Shop?<\/b><b><\/b><\/p><p class=\"p4\">Shipping costs depend on the delivery country, shipping method and the total weight\/value of your order.<\/p><p class=\"p4\">The exact delivery charge will be shown at checkout before you confirm and pay for your order. For some destinations we offer free shipping over a certain order amount.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b46cb44 elementor-widget elementor-widget-wd_text_block\" data-id=\"b46cb44\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>How long will delivery take?<\/b><b><\/b><\/p><p class=\"p2\">Delivery time depends on your location and the shipping option you choose:<\/p><ul><li><p class=\"p1\"><b>Standard shipping:<\/b><span class=\"s1\"> usually <\/span><b>3\u20137 business days<\/b><span class=\"s1\"> within the same country.<\/span><\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>International shipping:<\/b><\/span> usually <span class=\"s1\"><b>7\u201315 business days<\/b><\/span>, depending on local customs and carriers.<\/p><\/li><\/ul><p class=\"p2\">You will receive a tracking link as soon as your order has been shipped so you can follow its progress online.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-559a23c elementor-widget elementor-widget-wd_text_block\" data-id=\"559a23c\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>What exactly happens after ordering?<\/b><b><\/b><\/p><p class=\"p2\">After you place an order:<\/p><ol start=\"1\"><li><p class=\"p1\"><span class=\"s1\"><b>Order confirmation<\/b><\/span> \u2013 You receive an email confirming that we have received your order.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Processing<\/b><\/span> \u2013 We prepare and pack your items in our warehouse.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Shipment<\/b><\/span> \u2013 Your parcel is handed over to our delivery partner.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Tracking<\/b><\/span> \u2013 You receive a shipping confirmation email with a tracking number.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Delivery<\/b><\/span> \u2013 The carrier delivers your parcel to your chosen address or pick-up point.<\/p><\/li><\/ol>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-550d036 e-con-full e-flex e-con e-child\" data-id=\"550d036\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-224bbe4 elementor-widget elementor-widget-wd_text_block\" data-id=\"224bbe4\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>Where can I view my sales receipt?<\/b><b><\/b><\/p><p class=\"p2\">Your sales receipt is:<\/p><ul><li><p class=\"p1\"><span class=\"s1\">Attached to your <\/span><b>order confirmation email<\/b><span class=\"s1\">, and<\/span><\/p><\/li><li><p class=\"p1\">Available in your <span class=\"s1\"><b>account<\/b><\/span> under \u201cMy Orders\u201d (if you created an account at checkout).<\/p><\/li><\/ul><p class=\"p2\">If you cannot find it, please contact our customer service and we\u2019ll resend it to you.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-797c2a1 elementor-widget elementor-widget-wd_text_block\" data-id=\"797c2a1\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>How do I add a gift receipt to an order?<\/b><b><\/b><\/p><p class=\"p2\">During checkout, you can:<\/p><ul><li><p class=\"p1\">Select the option <span class=\"s1\"><b>\u201cThis order is a gift\u201d<\/b><\/span> or <span class=\"s1\"><b>\u201cAdd gift receipt\u201d<\/b><\/span> (where available), and<\/p><\/li><li><p class=\"p1\">Add a personal message if you wish.<\/p><\/li><\/ul><p class=\"p2\">The gift receipt will <span class=\"s2\"><b>not<\/b><\/span> show prices but can be used for exchanges or returns. If you have already placed your order, please contact customer service as soon as possible to see if we can add a gift receipt before shipping.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d6eb9a elementor-widget elementor-widget-wd_text_block\" data-id=\"8d6eb9a\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>How long do I have to return an order?<\/b><b><\/b><\/p><p class=\"p2\">You can return most items within <span class=\"s1\"><b>30 days<\/b><\/span> from the delivery date, provided they are:<\/p><ul><li><p class=\"p1\">Unused and in their original condition, and<\/p><\/li><li><p class=\"p1\">Returned with all tags, labels and original packaging.<\/p><\/li><\/ul><p class=\"p2\">Some items (for example, personalized products or hygiene-sensitive items) may be excluded from returns according to our return policy.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-8111123 e-flex e-con-boxed e-con e-parent\" data-id=\"8111123\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b67ba83 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"b67ba83\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-underlined wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Payment Information<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-435af5b e-con-full e-flex e-con e-child\" data-id=\"435af5b\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bd69049 e-con-full e-flex e-con e-child\" data-id=\"bd69049\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e91e5e elementor-widget elementor-widget-wd_text_block\" data-id=\"0e91e5e\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>How is the recipient reimbursed?<\/b><b><\/b><\/p><p class=\"p2\">Once we receive and approve your return, the recipient will be reimbursed:<\/p><ul><li><p class=\"p1\">Preferably via the <span class=\"s1\"><b>original payment method<\/b><\/span>, or<\/p><\/li><li><p class=\"p1\">As <span class=\"s1\"><b>store credit<\/b><\/span> \/ voucher if the original method is not available or if the recipient chooses this option.<\/p><\/li><\/ul><p class=\"p2\">We will send a confirmation email as soon as the refund has been processed.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59442fd elementor-widget elementor-widget-wd_text_block\" data-id=\"59442fd\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>Can I be reimbursed through the original payment method?<\/b><b><\/b><\/p><p class=\"p2\">Yes, in most cases refunds are issued to the <span class=\"s1\"><b>same payment method<\/b><\/span> used for the original purchase (for example, credit card, PayPal, or other online payment).<\/p><p class=\"p2\">Please note:<\/p><ul><li><p class=\"p1\">Depending on your bank or payment provider, it may take <span class=\"s1\"><b>3\u201310 business days<\/b><\/span> for the refund to appear on your statement.<\/p><\/li><li><p class=\"p1\">If the original payment method has expired or is no longer valid, we may offer an alternative (such as store credit or bank transfer).<\/p><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cee6ab elementor-widget elementor-widget-wd_text_block\" data-id=\"0cee6ab\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>Can the country receiving the shipment be different than the country of purchase?<\/b><b><\/b><\/p><p class=\"p2\">In many cases, yes, but there are some restrictions:<\/p><ul><li><p class=\"p1\">We can only ship to countries that are <span class=\"s1\"><b>listed as available<\/b><\/span> in our shipping options at checkout.<\/p><\/li><li><p class=\"p1\">Prices, taxes, and delivery times may vary depending on the delivery country.<\/p><\/li><li><p class=\"p1\">Additional customs duties or import taxes may apply for international shipments, which are usually paid by the recipient.<\/p><\/li><\/ul><p class=\"p2\">If the desired delivery country is not available at checkout, we are unfortunately unable to ship there at this time.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96dc538 e-con-full e-flex e-con e-child\" data-id=\"96dc538\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-801a8a3 elementor-widget elementor-widget-wd_text_block\" data-id=\"801a8a3\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>How can I return an item?<\/b><b><\/b><\/p><p class=\"p2\">To return an item:<\/p><ol start=\"1\"><li><p class=\"p1\">Log in to your <span class=\"s1\"><b>account<\/b><\/span> and go to \u201cMy Orders\u201d (or use the link in your order email).<\/p><\/li><li><p class=\"p1\"><span class=\"s1\">Select the order and click <\/span><b>\u201cReturn item(s)\u201d<\/b><span class=\"s1\"> or <\/span><b>\u201cRequest a return\u201d<\/b><span class=\"s1\">.<\/span><\/p><\/li><li><p class=\"p1\">Choose the items you want to return and the reason.<\/p><\/li><li><p class=\"p1\">Print the <span class=\"s1\"><b>return label<\/b><\/span> (if provided) and pack the items securely in the original packaging.<\/p><\/li><li><p class=\"p1\">Drop off the parcel at the indicated <span class=\"s1\"><b>drop-off point<\/b><\/span> or arrange a <span class=\"s1\"><b>pick-up<\/b><\/span>, depending on the carrier.<\/p><\/li><\/ol><p class=\"p2\">Detailed return instructions are included with your order and on our Returns page.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2f5fdc elementor-widget elementor-widget-wd_text_block\" data-id=\"f2f5fdc\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>Will I receive the same product that I see in the picture?<\/b><b><\/b><\/p><p class=\"p2\">Yes, all products are intended to match the photos shown on the website.<\/p><p class=\"p2\">However, please note that:<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>Colors<\/b><\/span> may look slightly different due to lighting conditions or screen settings.<\/p><\/li><li><p class=\"p1\">For handmade or natural products, small variations in pattern or texture can occur and are part of their unique character.<\/p><\/li><\/ul><p class=\"p2\">If you feel the product does not match the description or images, please contact us and we will be happy to help.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90b6cdc elementor-widget elementor-widget-wd_text_block\" data-id=\"90b6cdc\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>Will you restock items indicated as \u201cout of stock?\u201d<\/b><b><\/b><\/p><p class=\"p2\">Many items that are marked \u201cout of stock\u201d are <span class=\"s1\"><b>restocked regularly<\/b><\/span>, especially our core products.<\/p><ul><li><p class=\"p1\">If restocking is planned, you may see an option to <span class=\"s1\"><b>\u201cNotify me when available\u201d<\/b><\/span> \u2013 you can leave your email and we will contact you as soon as the item is back.<\/p><\/li><li><p class=\"p1\">Limited editions or seasonal items may <span class=\"s1\"><b>not<\/b><\/span> be restocked once they are sold out.<\/p><\/li><\/ul><p class=\"p2\">If you have a question about a specific item, please contact customer service with the product name or reference number.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Questions &amp; Answers Write us an e-mail via the form, or just send us an e-mail directly at. CONTACT US<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9579","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/quanliandigital.com\/index.php?rest_route=\/wp\/v2\/pages\/9579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quanliandigital.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/quanliandigital.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/quanliandigital.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quanliandigital.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9579"}],"version-history":[{"count":6,"href":"https:\/\/quanliandigital.com\/index.php?rest_route=\/wp\/v2\/pages\/9579\/revisions"}],"predecessor-version":[{"id":10025,"href":"https:\/\/quanliandigital.com\/index.php?rest_route=\/wp\/v2\/pages\/9579\/revisions\/10025"}],"wp:attachment":[{"href":"https:\/\/quanliandigital.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}